FREQUENTLY ASKED QUESTIONS
What is Sublim Lashes ?
Sublim Lashes is a natural lash care brand dedicated to enhancing the appearance of your lashes with a simple, effective routine — no extensions or false lashes needed.
How do I use the lash serum ?
Apply a thin layer along the lash line once a day on clean, dry skin.
The lightweight formula absorbs quickly and fits easily into your daily routine.
When will I see results ?
Many users notice visible improvements in the appearance of their lashes with consistent use.
Results may vary depending on individual lash cycles.
Is the serum suitable for sensitive eyes ?
Our formula is designed to be gentle and dermatologically tested.
However, if you have very sensitive eyes, we recommend doing a patch test before use.
How long does one serum last ?
One tube typically lasts several weeks when used as recommended, making it an easy and long-lasting addition to your beauty routine.
Where do you ship to ?
We currently ship to the United Kingdom. All orders are carefully prepared and dispatched from our fulfilment centre.
How long does delivery take ?
Orders are processed within 24–48 hours.
Delivery times may vary depending on your location, but most orders arrive within a few working days after dispatch.
How much does shipping cost ?
Shipping costs are calculated at checkout. We offer free delivery on orders over £50
What payment methods do you accept ?
We accept all major payment methods, including credit and debit cards, as well as secure online payment options available at checkout.
Is my payment secure ?
Yes. All payments are processed through a secure and encrypted checkout system to ensure your personal and payment information is fully protected.