FREQUENTLY ASKED QUESTIONS

What is Sublim Lashes ?

Sublim Lashes is a natural lash care brand dedicated to enhancing the appearance of your lashes with a simple, effective routine no extensions or false lashes needed.

How do I use the lash serum ?

Apply a thin layer along the lash line once a day on clean, dry skin.

The lightweight formula absorbs quickly and fits easily into your daily routine.

When will I see results ?

Many users notice visible improvements in the appearance of their lashes with consistent use.

Results may vary depending on individual lash cycles.

Is the serum suitable for sensitive eyes ?

Our formula is designed to be gentle and dermatologically tested.

However, if you have very sensitive eyes, we recommend doing a patch test before use.

How long does one serum last ?

One tube typically lasts several weeks when used as recommended, making it an easy and long-lasting addition to your beauty routine.

Where do you ship to ?

We currently ship to the United Kingdom. All orders are carefully prepared and dispatched from our fulfilment centre.

How long does delivery take ?

Orders are processed within 24–48 hours.

Delivery times may vary depending on your location, but most orders arrive within a few working days after dispatch.

How much does shipping cost ?

Shipping costs are calculated at checkout. We offer free delivery on orders over £50

What payment methods do you accept ?

We accept all major payment methods, including credit and debit cards, as well as secure online payment options available at checkout.

Is my payment secure ?

Yes. All payments are processed through a secure and encrypted checkout system to ensure your personal and payment information is fully protected.